Delivered projects

About the client

Bayer's Crop Science division is one of the world leaders in the field of agricultural inputs. The activity of the Crop Science Division in Romania includes the development and marketing of innovative high-performance products for agricultural crops: fungicides, herbicides, insecticides, seed treatment products, DEKALB hybrid seeds for corn and rape. It also offers, through the Environmental Science department, professional solutions for the hygiene and public health sector.

Context

The client collaborates with Universal Group, their exclusive distributor in Romania. Bayer Crop Science was facing planning challenges (sales volume, inventory, cash flow) and needed accurate information from its' distributor. Universal Group is a Romanian entrepreneurial company with over 20 years of experience in the field of agricultural distribution.

Client's objective

As part of a global growth strategy in Central and Eastern Europe, the client wanted to develop its' business in Romania, helping Universal Group to optimize its' business. This approach addressed the following objectives for the distributor: i) To be able to cope with higher demands and volumes in the future, ii) To become competitive in a market where profitability margins have decreased significantly, iii) To better manage the financial situation (profitability, inventories, cash flow). Moreover, another common goal was to increase transparency and stabilize financial data with the aim of improving planning quality.

Solutions and deliverables provided by Enovise Present

Solutions

• 360 organizational analysis
• Carried out a financial analysis for Management to increasing transparency regarding financial performance
• Conducted a financial benchmarking between the supplier from Romania and other suppliers from Bulgaria and Russia
• Proposed a plan with measures for process optimization (planning, sales, operations, IT) thus reducing both financial and operational risks

Deliverables

• Report with the results of the organizational analysis (structures, processes, roles, IT systems, customers, competitors)
• Report with the results of the financial analysis (profitability, liquidity, efficiency, solvency) and benchmarking between distributors (Romania, Bulgaria, Russia)
• Organizational optimization plan

Client feedback

Daniel Tompos (Commercial Operations Lead Bayer): ”Enovise Present had an essential contribution in identifying the measures needed for the distributor's business growth. Throughout our collaboration, Enovise Present proved to possess some of the key attributes required for a organizational analysis and development project: proactivity, methodological expertise, strong business knowledge, the ability to provide well documented analysis findings."

Cozmin Andrei (Key Account Manager Bayer)

"The complexity of the project consisted of the fact that different sides of the business (sales, finance, operations, IT) needed to be analyzed, nevertheless, Enovise Present, tackled this challenge in a professional manner by applying a well structured approach to the project.”

About the client

Grup Servicii Petroliere (GSP), one of the major Oil & Gas players at the Black Sea, was established in 2004, as a Romanian private entity. GSP started as a drilling contractor, and since then it has been continuously investing in expanding its range of services. Today, GSP has the capabilities to cover an extensive range of services, from drilling and greenfield developments to asset management of brownfields.

Context

In June 2019, GSP Offshore SRL has signed the Framework Agreement for Integrated Offshore Services (IOS) of the facilities and equipment of OMV Petrom’s Upstream Division in Asset X. The contract has been awarded following a public procurement procedure in which three international and two local service providers have tendered for. As general contractor, GSP has integrated a series of services that includes onshore and offshore operations and maintenance, as well as harbour operations, maritime transportation, aviation services and other support services.

Client's objective

GSP’s objectives were to win the contract and to successfully deliver the Integrated Services Contract (ISC), by reaching the OMVP contract targets and increase the overall performance.

Solutions and deliverables provided by Enovise Present (2018-2020)

Solutions

• Support during the Bidding Phase (Financial, Pricing, Organizational, Negotiation)
• 360 degrees-type organizational capability assessment
• Analysis, coordination, and support during the handover of activities
• New Management Onboarding
• Definition and implementation of an optimization program on the following topics: Commercial Pricing and Bidding Support, Process Management, Asset Optimization, Performance Management, Human Resource Management, IT systems, Project Management

Deliverables

• Contract won by the client
• Successful transfer of assets, employees, and activities
• Ongoing organizational wide optimization plan
• Implemented Contract Performance Management System

Client feedback

Gabriel Valentin Comănescu (President & CEO): ”The entire bidding and business transfer process has been a complex challenge and I am happy to mark it as a success. Enovise Present enabled our Bidding and Transformation Team to put together all the managerial and operational aspects required for a successful Transition. Apart from their expertise in management, business, and IT, I highly appreciated their hands-on involvement throughout all phases of the project.”

About the client

Mihail Kogălniceanu International Airport is situated in southeastern Romania. It is the main airport in the Dobrogea region and provides access to Constanța County, the Port of Constanța and the Black Sea resorts. The Airport conducts the following activities: airside operations, landside operations, Information Management and Administration. Some of the Airport’s main activities are related to ensuring safe and secure conditions for airlines and passengers. Safety and security targets are set by international and national regulatory bodies.

Client's objective

The client aimed to reduce Safety and Security risk by optimizing and automating the Safety Compliance Management Processes. This implies digitizing all audit- and inspection-related activities. These activities refer to nonconformity tracking, field and office task management, execution monitoring, deadline signaling, notifications, internal and external reporting, data analytics of incidents. The digitization of these activities must comply with international and national aviation rules and regulations.

Solutions and deliverables provided by Enovise Present (2021-2022)

Solutions

• Realization of Business Analysis
• Developing application requirements and concept mock-up
• Development, testing, and installation of the Compliance Management Application using cloud- based solutions
• End-User training

Deliverables

• Documented application concept and requirements
• Live operational Compliance Management Software Application
• User Guides

Client feedback

George Barcaru (Safety Manager & Project Manager AIMKC): ”Ensuring safety and security is a core activity for the Airport. Thus, modernizing the workflows required for nonconformity management represented a major strategic objective for us. Enovise Present helped us design, develop and implement the Software Application that we needed. Being the first initiative of this kind within the organization, it had its challenges. Nevertheless, Enovise Present acted proactively as a trustworthy partner, being able to manage the complex processes within the project.”

About the client

An international client that offers solutions for integrating and managing large-scale Internet of Things (IoT) and Video Management Systems (VMS) networks and deployments.​ The solutions include complex sensor networks via a single rapid, affordable processes, utilizing existing infrastructure and assets. It integrates systems from different manufacturers and suppliers providing a single interface for viewing data and configuring complex interactions between different subsystems.

Context

The client has been successful in providing different solutions to its existing customers. However, it acknowledged the fact that they needed to set up an innovation (R&D) focused organization that would enable continuous development of service offerings. The reason for this is that they wanted to remain competitive and ad hoc product development was not enough. Consequently, in order to reduce the risk associated with new product development (incl. the platform mentioned above), they approached Enovise Present to help them implement Design Thinking and Performance Management best practices suitable for their organization.

Client's objective

The client wanted to develop an innovative technological platform for identifying, utilizing, and managing different types of resources such as servers, vehicles, video network and machines. This would enable the client to increase efficiency for asset and budget utilization. The platform is based on three digital components: Cloud Computing, IoT (Internet of Things), AI (Artificial Intelligence) and Video-Image Processing.

Solutions and deliverables provided by Enovise Present (2021 - 2022)

Solutions

• Assessment of organizational capabilities and processes with focus on existing innovation practices
• Definition of strategic objectives and measures to be achieved by innovation activities
• Conceptual redesign of the organization to enhance roles and introduce innovation responsibilities at all levels of the organization
• Definition and implementation of innovation processes to sustain a continuous innovation activity
• Create a culture of innovation to enable and encourage a “test and learn” culture within the organization

Deliverables

• Documented and presented
  • Strategic objectives and measures for innovation (R&D) activities
  • New organizational structure with adjusted roles & responsibilities
  • Working procedures for: identifying and testing new ideas, product development, Big Data management and Risk Management
  • Strategic guideline for the internationalization of new products and services

Client feedback

Alexandru Brumaru (Project Manager): “We are very proud of the team we have built and the solutions that our customers appreciate. We have worked with clients with different needs, and we managed to find solutions for them no matter how particular they were. Nevertheless, the market environment is changing, and it has become more and more competitive. The speed of coming up with new products is much faster than ever before and we felt the need to adopt a more proactive approach to research and development. Enovise Present came along at a time when we were ready to try a new way of thinking in terms of business development and innovation. Their expertise in Design Thinking and Performance Management enabled us to implement a new structure and processes that makes us more prepared for the future. To switch from a ”plan and control” to a “test and learn” culture was not easy and it is still on going, but I would never go back.”

ONSEO is a B2B software services company, with international presence on three continents boasting a wide stack of technologies in the iGaming industry. It provides services to some of the largest iGaming and Sports companies in the world, supporting them in their efforts to innovate and attain market leading positions. It also operates a technology R&D arm working across several sectors: Automotive, Healthcare, Agriculture, Oil & Gas.

About the client and partnership: Stratle is a UK based strategy consulting firm that cooperates closely with early-stage VC to derive competitive intelligence that helps international clients enter new markets, innovate, and grow. They work with C-level clients on topics or industries ranging from iGaming, to Real Estate, Renewable Energy to Blockchain or SaaS. Enovise Present was invited in a partnership to provide business consulting and IT expertise for some of Stratle’s clients.

Client's objective

While the software development market is becoming increasingly competitive, and the client reached a certain level of business maturity, the company was looking for strategic options to increase its competitiveness and consequently its value, primarily in the iGaming space.

Solutions and deliverables provided by Enovise Present (2021 - 2022)

Solutions

• 360 Organizational capability analysis
• Industry and Market Research
• Strategic Option Design
• Financial Evaluation of the Strategic Options

Deliverables

• Internal Capability Assessment Report
• Documentation of Strategic Options
• Improvement measure plan for each Strategic Option
• Investor Presentation Deck

Client Feedback

Florin Bora (Founder & CEO Stratle): ”The collaboration with Enovise Present started with one of our clients in the B2B software industry. The client had a scattered international presence with what can be called a traditional management style, and it wanted to explore new strategic options to stay competitive and to eventually prepare for an exit. There were no clearly documented operational model and structure, so it was a challenge to obtain clarity and transparency for assessing the client’s capabilities. Enovise Present brought in their expertise and were able to provide a clear and thorough analysis of the internal capabilities. It was also helpful the fact that they provided financial expertise to evaluate the strategic options, which provided valuable insight for the client. I consider this a successful project as the client was satisfied and requested follow-up support to develop a compelling Investor Presentation Deck. Again, Enovise Present promptly complemented our team with graphic design and financial expertise for developing a professional Pitch Deck. Overall, it was an exciting project experience that I would gladly repeat in the future.”

About the client

Sampa Mind is a Romanian IT company, and an experienced provider of business software solutions, with deep technology knowledge, built on best business practices. Sampa Mind's portfolio of products and services is built on 3 main pillars:  Software development, Odoo partner and SAP integrator. It serves large, medium, and small companies from various industries and activity sectors.  It offers on-demand development and implementation solutions, as well as software integration and certification.

Client's Objective

Sampa Mind wanted to explore the opportunity of expanding its solution portfolio to SME clients that have been late to adopting digital solutions. The client wanted to understand the real challenges that the SMEs are facing in Romania in order to offer them relevant digital solutions.

Solutions and deliverables provided by Enovise Present (2020 - 2021)

Solutions

• Customer Insights development based on Design Thinking methodology
• Interviews sessions with potential clients
• Client requirements analysis, clustering, and classification

Deliverables

• Documentation and prioritization of SME requirements
• Identification of relevant and accessible Digital Offerings for an SME ERP System

Client Feedback

Marcel Isăilă (Founder & CEO Sampa Mind): ”In the pandemic context, we found ourselves in the situation in which we had to explore new business development opportunities by expanding our service portfolio. Enovise Present helped us interact with a new potential client segment, by applying Design Thinking innovation practices. In this way we could better understand the challenges the potential clients were facing. Enovise Present proposed a structured, iterative approach based on customer discovery. This approach was of great help for us to define a new relevant service offering.”

About the client

Distributor of cleaning and disinfecting products to large public institutions for more than 20 years.

Client's objective

To increase sales by increasing the efficiency of the public procurement acquisitions process

Solutions and deliverables provided by Enovise Present (2020 - 2021)

Solutions: RPA based solution that automates some of the steps required during public acquisitions. The RoboSEAP solution scans bids, extracts relevant information, and classifies it as per Sales Department requirements. Some of the relevant information refers but not limited to: CPV code, bid submission deadline, value, product features, buyer

Deliverables

• RPA Robot that scans, extracts, and classifies bids based on selected criteria on a daily basis

Client feedback

Iuliana Avăcăriței (Founder & CEO Pluridet Comexim): ”In the public sector things can get pretty cumbersome when having to find new sales leads and when having to prepare the documentation required for submitting an offer. Enovise Present, by developing the RoboSEAP prototype, helped us to experiment with automatizing some time-consuming manual activities. I think that the experiment-based approach focused on learning, led to the development of a prototype with high growth potential in Romania.”

Enovise Present, in a partnership with Stratle., worked for an Austrian company that builds hardware and software stacks and brings trusted digital identity to objects and people in the financial markets, energy, mobility and the Internet of Things. Their technological platform is based on blockchain technology and provides Asset Tokenization capabilities to B2B customers.

About the client and partnership: Stratle. is a UK based strategy consulting firm that cooperates closely with early-stage VC to derive competitive intelligence that helps international clients enter new markets, innovate, and grow. They work with C-level clients on topics or industries ranging from iGaming, to Real Estate, Renewable Energy to Blockchain or SaaS. Enovise Present was invited in a partnership to provide business consulting and IT expertise for some of Stratle.’s clients.

Client's objective

The client wanted to raise a round of series A financing for their blockchain-based innovative solution. As such, they needed to define the business model for this solution, to assess the market potential and to prepare an Investor Presentation.

Solutions and deliverables provided by Enovise Present (2021 - 2022)

Solutions

• Market research and case study preparation as inspiration for defining the business model
• Research and definition of the market size for a blockchain service provider
• Application of different evaluation methods to identify the Total Addressable Market (TAM), the Serviceable Available Market (SAM) and the Serviceable Obtainable Market (SOM) for a blockchain-based tokenized Machine Network

Deliverables

• Documentation and presentation of the case study applied in a brainstorming strategic workshop
• Documentation of the market value for i) the block service provider and ii) for the Tokenized Machine Network

Părerea clientului

Florin Bora (Founder & CEO Stratle): ”This was another challenging project where we had to apply our innovative thinking in newly emerging domains, such as Machine Economy, Blockchain and Asset Tokenization. The development of a compelling business model required unconventional insights from different perspectives, sometimes opposing each other. Enovise Present managed very well to get involved in the dynamic client environment and to provide valuable insights that complemented our team’s work. Their input from the software, energy and mobility sectors strengthened the basis for completing the business potential evaluation for the client. Although demanding and always changing, the client was ultimately satisfied. I would definitely deliver other such projects in this partnership.”

Context and Partnership

Enovise Present was invited in a partnership by Sampa Mind to provide business consulting and IT expertise for some of Sampa Mind’s clients. One client was one of the largest supermarket chains in Romania with over 9000 employees and a network that currently includes over 800 stores across the country.

Client's objective

The client implemented an ERP Module for the indirect procurement processes. Although the solution was well known, it was not properly utilized by the stakeholders involved in the process. The client wanted to align its internal processes with the ERP Solution and increase employee utilization of the system.

Solutions and deliverables provided by Enovise Present (2018 - 2019)

Solutions

• Business Process Analysis and Mapping
• Mapping of internal business processes with existing ERP solutions

Deliverables

• Identification of the roadblocks for using the purchased ERP system
• Definition of measures for aligning the internal processes to the ERP system

Client Feedback

Marcel Isăilă (Founder & CEO Sampa Mind): ”It was very important for the client to understand why their IT procurement system was not used as planned and to find ways to change this. This was a challenging task for the client as the processes were IT based, complex and involved many stakeholders. Enovise Present provided the needed expertise for business process analysis and improvement. Enovise Present consultants adapted rapidly to the client’s reality and highlighted the key bottlenecks needed for defining the improvement measures. Moreover, the findings of this project provided transparency for management allowing them to better communicate and promote the internal IT systems.”

MIT is one of the most prestigious private universities in the United States and worldwide. The educational institution has trained, among others, 96 Nobel Prize winners and 26 Turing Prize winners. MIT is recognized for its management and entrepreneurship programs

Client Objective

The innovation program consisted in learning and applying, as a unique project on the market that met real needs, the notions of Design Thinking. The project was developed until the prototype phase.

Solutions and deliverables

Solutions

• Educational app for children

Deliverables

• Interactive aggregator of local and online educational programs, developed based on a personalized curriculum, in accordance with the objectives of the parents and the needs of the child

Acumen is a non-profit organization that operates globally to address poverty issues by investing in sustainable business models and visionary leaders. Ideo.org uses the Human Centered Design methodology to develop innovative products and services.

Client Objective

Applying the steps of the Human Centered Design methodology in order to develop an innovative product or service. The project was developed to the prototype stage.

Solutions and deliverables

Solutions

• Integrated HR service

Deliverables

• 3-step program to help organizations select and train the best managers, with the highest chances of increasing employee productivity and involvement

The organization is one of the local leading companies acting in the field of electrical equipment manufacturing. The company has more than 350 employees and an annual turnover of EUR 35 million.

Client Objective

After several years of sustained growth, the Company realized that it needed a radical change. The Company’s internal structure and operations could not sustain the business any longer. A Business Transformation Program was launched to improve business performance

Solutions and deliverables

Solutions

• Leadership alignment (Vision and Mission, business objectives defined and translated throughout the organization)
• Org Structure (Org Design, roles, span control)
• Organizational enablers (Decision-making process, Performance Management)

Deliverables

• Set of guiding principles
• New org structure, new roles, new RACI matrix
• Re-designed processes and procedures

Market leader in commercial and industrial refrigeration, the company expanded internationally and reached total revenues of EUR 40 million in 2017. 

Client Objective

Optimization of the Organizational Structure and the Operational Model to sustain the growth

Solutions and deliverables

Solutions

• Business Diagnosis
• Business Process Management
• Information Management System

Deliverables

• Organizational and Operational hot spots identified
• Internal capabilities assessment
• Business Processes designed and re-designed
• Information and communication platform set up

The group includes leading companies in the wholesale and retail pharma. The group reached EUR 1 billion in revenues in 2017, with more than 5000 employees throughout the country.

Client Objective

Select and implement an ERP solution aligned to the business model, in order to support its accelerated growth and development.

Solutions and deliverables

Solutions

• Using a Business Process Management (core and support processes) approach to define business requirements

Deliverables

• Business processes re-designed
• Optimized resource allocation and defined process owners
• Specific requirements defined
• Full documentation (for starting the ERP selection process) provided to the client

The organization is the largest Romanian oil refinery and one of the largest in Eastern Europe.

Client Objective

In the context of extreme competition, the company launched a Business Transformation Program including five workstreams. The Program’s main objective was to improve overall performance, build capabilities, and strengthened new behaviors

Solutions and deliverables

Solutions

• Org Design, roles & responsibilities, decisions
• Performance Management Process (PMP)
• Business Process Management
• Org Culture (mindsets and behaviors)

Deliverables

• RACI Matrix & Role Charters
• Upgraded PMP
• Process Maps and Heat Map
• Desired behaviors and portfolio of initiatives to strengthen them

The organization is one of the local leading companies acting in the field of electrical equipment manufacturing. The company has more than 350 employees and an annual turnover of EUR 35 million.

Client Objective

The company wanted to implement a more effective Performance Management System aligned to their development stage. The main goal was to improve the employees' efficiency and to stimulate meritocracy throughout the organization

Solutions and deliverables

Solutions

• Strategy validation
• Performance Management System (PMS)

Deliverables

• List of corporate objectives translated to the entire organization
• Portfolio of initiatives
• Formal mechanisms in place
• Performance Management Process implemented

The organization is the largest Romanian oil refinery and one of the largest in Eastern Europe.

Client Objective

The all entities on the platform (1000+ employees, 3 different entities) were faced with major budget challenges, while industry benchmarks showed a significant gap compared with the high performers. A downsizing process was launched to improve operations efficiency and to achieve a competitive advantage

Solutions and deliverables

Solutions

Headcount structure analysis:

• Bottom-up approach to achieve an optimal structure
• Benchmark data to act as guidance on the potential

Deliverables

• Optimized org structure
• Headcount reduction achieved

The Bank is the largest financial group in Romania, providing universal banking operations (retail, corporate & investment banking, treasury and capital markets)

Client Objective

The organization had undergone through several strategic transformations with high impact on existing corporate lending processes. There was high complexity in driving change due to organizational size (approx. 650 people). It wanted to ensure understanding and acceptance of the new processes and tools in a smooth manner

Solutions and deliverables

Solutions

• Business Process Management
• Customized Interactive Training Programs
• Project and Change Management

Deliverables

• Training presentation
• Training manual
• Train the trainer presentation
• Customized case studies based on new processes. The case studies were integrated in the training program

The institution is the largest financial group in Romania, providing universal banking operations (retail, corporate & investment banking, treasury and capital markets)

Client Objective

The bank needed an in depth diagnosis of its organization with the objective to improve its performance throughout the entire organization.  The initiative was aimed at assessing FTEs, organizational structures, processes and retail network model

Solutions and deliverables

Solutions

• Business Diagnosis & Process Management
• Strategy definition & target setting
• Restructuring & Cost cutting

Deliverables

• Concept and introduction of process management best practices
• Optimization of headquarter and subsidiaries
• Enhanced sales performance within networks
• Increased efficiency and free-up of commercial time

The institution is the largest financial group in Romania, providing universal banking operations (retail, corporate & investment banking, treasury and capital markets)

Client Objective

The bank needed to identify optimization potential for its front and back office activities inside the lending department. The cost of unit cost per product, sales channel and client segment was unclear and needed improved transparency

Solutions and deliverables

Solutions

• Business Diagnosis
• Activity Based Costing
• Business Process Management

Deliverables

• Process optimization solutions for front and back office activities (cash & payment products)
• Calculation of unit cost per product, sales channel and client segment
• Reporting concept

The organization is the largest Oil&Gas company in South East Europe. It covers both the Downstream (Refining & Marketing) and Upstream (Exploration & Production) segments.

Client Objective

The organization has the legal obligation to abandon wells not in operation any more. In an abandonment process different parties are involved and have to be coordinated e.g. DAD, WO/WI, external service provider, Authorities. The objective was to ensure that the organization could abandon the wells in time and according to the legal requirements

Solutions and deliverables

Solutions

• Reorganization & Business Transformation
• Business Process Management (incl. output simulation and timeline)
• Project Management

Deliverables

• New organizational model
• Reporting Concept with Target output calculation per abandonment process step
• High level processes for the to be organization
• Transition plan to the new organization

The organization is the largest Oil&Gas company in South East Europe. It covers both the Downstream (Refining & Marketing) and Upstream (Exploration & Production) segments. The Upstream Application BU is part of the IT Business Unit. Moreover, 75 Service Line employees were located in Bucharest and 25 in Vienna

Client Objective

There were misalignments in the IT BU between internal activities and business needs. There was no integration between Bucharest and Vienna departments. The client wanted to transform the BU from a procedure driven to a client focused organization and enable integrated solution management / steering to reduce complexity

Solutions and deliverables

Solutions

• Reorganization & Business Transformation
• Business Process Management
• Project Management by providing structured tools and proven methodologies
• Change Management

Deliverables

• Reorganization concept
• Organizational handbooks
• Transition plan to the new organization
• Customized integrated trainings

The organization is the largest Oil&Gas company in South East Europe. It covers both the Downstream (Refining & Marketing) and Upstream (Exploration & Production) segments. The Workover and Well Intervention Business Unit, part of the E&P division, is the internal Service Provider for Workover and Well Interventions activities.

Client Objective

As part of ongoing optimization programs, the standards for efficiency, performance, transparency and workshop infrastructure needed to be improved. The scope of the project comprises the countrywide analysis and optimization of the support organization with 900 employees at 17 locations

Solutions and deliverables

Solutions

• FTE Analysis
• Organizational analysis and design
• Location concept evaluation and development
• KPI development

Deliverables

• New organizational design model (service model, workshop locations, structures, people)
• Activity maps for the support organization
• KPI fact sheets
• Transition plan to the new organization

The organization is the largest Oil&Gas company in South East Europe. It covers both the Downstream (Refining & Marketing) and Upstream (Exploration & Production) segments. The Workover and Well Intervention Business Unit (WO&WI), part of the E&P division, is the internal Service Provider for Workover and Well Interventions activities.

Client Objective

WO&WI organization had gone through two reorganizations and restructuring processes. The objective was to readapt the WO&WI organization to the new requirements and to ensure a good ratio between blue and the white collars

Solutions and deliverables

Solutions

• FTE Analysis
• Business Process Management
• Organizational analysis and design
• Project Management by providing structured tools and proven methodologies

Deliverables

• FTE Gap Analysis and Recommendation
• New organizational design model
• High level processes for the to be organization
• Transition plan to the new organization

The organization is the largest Oil&Gas company in South East Europe. It covers both the Downstream (Refining & Marketing) and Upstream (Exploration & Production) segments. The Workover and Well Intervention Business Unit, part of the E&P division, is the internal Service Provider for Workover and Well Interventions activities.

Client Objective

The organization wanted to increase efficiency by reducing the costs with non core services (logistics and pipe yard services). The project scope was to identify and implement the best restructuring and outsourcing solutions

Solutions and deliverables

Solutions

• Reorganization & Business Transformation
• Financial Analysis and Business Case models
• Project Management
• Change Management

Deliverables

• Restructuring and Outsourcing Concept (incl. Business Case and Scenario Simulations)
• Organizational handbooks
• Infrastructure modernization plan
• Implemented organizational concept

The Group Financial Services is one of the leading financial service providers in the automotive sector. It employs around 8,000 employees that partner with other group sales and retail organizations to serve customers worldwide

Client Objective

In the context of new EU wide banking regulations, the organization needed to ensure compliance in the authorization management of all IT systems in scope. It prioritized integration of all critical IT systems identified to maximize compliance and minimize compliance risk damage

Solutions and deliverables

Solutions

• Assessment of User Identity and Access Management practices (I&AM)
• Implementation of a bank-wide I&AM taking into account all relevant regulatory and functional requirements

Deliverables

• Reduced operational risk through prioritized and extensive treatment of critical IT systems
• Compliance conformity through consideration of external and internal requirements

The organization provides water and wastewater services to households in Saudi Arabia. It focuses on providing drinking water, water and wastewater connections, preservation of natural water resources and protection of the environment

Client Objective

In the context of low customer satisfaction the National Water Company needed to analyze and improve it’s overall customer satisfaction management processes

Solutions and deliverables

Solutions

• Business process re-engineering (BPR)
• As-Is process mapping
• To-Be process design & Gap analysis
• Decision making process design

Deliverables

• Redesigned Scope of Work documentation for Customer Service including To-Be process maps
• Contact Center set-up documentation including vendor benchmarking & redesigned processes according to industry best practice

The organization provides social insurance services for over 400.000 registered establishments and over 10 million contributors. It has 2000 employees from witch 1500 in 22 branch offices and 14 other fixed service points in KSA

Client Objective

The project objective was the integration of a strategic planning and project management program, supported by a user friendly and workflow focused system that provides the necessary transparency and steering information for the PMO in the interaction with its stakeholders

Solutions and deliverables

Solutions

• Business processes review & workflow design
• Technical & Business Training
• Project and change management

Deliverables

• Current State Assessment & Final Future State Model
• Gap Analysis Document & Documented to-be processes
• Electronic PM tool implementation (incl. PMO Guidelines) and Acceptance testing

As one of the key agencies in the Kingdom, the organization plays a crucial role in Vision 2030 and has a significant impact on shaping the future of the Kingdom

Client Objective

Under the umbrella of the National Transformation Program, the organization had to develop performance indicators to monitor educational performance at all levels, and use it in order to enhance performance of the Saudi education sector

Solutions and deliverables

Solutions

• Management reporting and monitoring systems (incl. target setting and KPIs) and development of strategic and operational KPIs within a Balanced Scorecard Solution

Deliverables

• Development of strategic KPIs and operational performance indicators for the Ministry
• Electronic platform for performance measurement (requirement analysis, vendor selection and implementation support)

The organization deals with formulation and implementation of general policy for social and labor affairs in Saudi Arabia, and participates in guiding the social development

Client Objective

The organization aimed to implement a Performance Management System across different Government entities. They wanted to improve the transparency and relevantly measure Labor Market policies

Solutions and deliverables

Solutions

• Management reporting and monitoring systems (incl. target setting and KPIs)
• Business Intelligence (BI) process design
• Project Management by providing structured tools and proven methodologies

Deliverables

• BI Processes documentation
• KPI review
• KPI logic
• KPI Dashboard mock up design

Global player in the private security industry. Active in 24 countries across 5 continents.

Services: Armed security, Cybersecurity, Cash transfer and processing, Alarms

Client Objective

Identify and quantify opportunities for revenue and process improvement, for the Cash-In-Transit / Valuables Security business in Germany

Solutions and deliverables

Solutions

• Order to Cash Process Analysis
• As-Is process mapping
• Project Management by providing structured tools and proven methodologies

Deliverables

• As Is Processes documentation
• Identified opportunities to increase revenues
• Implementation Plan with improvement measures

Global agricultural company. Products: Seeds, Data Science, Crop Protection

Largest vegetable seed distributor in Romania

Client Objective

The company wanted to grow in Romania by helping their sole distributor, Universal Impexsem, to optimize their business.

Monsanto aimed also to improve transparency and reliability of financial data coming from Universal Impexsem

Solutions and deliverables

Solutions

• 360 Business Diagnosis incl. Financial Analysis (Profitability, Liquidity, Efficiency, Solvency)
• As-Is process mapping
• Project Management by providing structured tools and proven methodologies

Deliverables

• As Is Processes documentation
• Pain points heat map & 360 findings report
• Implementation Plan with improvement measures

The organization was until it’s acquisition in 2015 one of the leading universal banks in the terms of market share and market position in retail banking serving up to 255.000 clients in the Romanian market

Client Objective

Optimization of the Sales Process with focus on process transparency and performance monitoring

Solutions and deliverables

Solutions

• Sales Performance Management concept
• Digitalization of the Sales Performance Management System

Deliverables

• Sales Performance Management tool
• Application technical requirements: workflows, business rules, interfaces, test & training plans
• Implemented user testing & training plans

The organization was until it’s acquisition in 2015 one of the leading universal banks in the terms of market share and market position in retail banking serving up to 255.000 clients in the Romanian market

Client Objective

Concept and implementation of fraud scorecard for retail customers with implementation into the loan process

Solutions and deliverables

Solutions

• Analysis of fraudster portfolio based on business & statistical data

Deliverables

• Validated VBR Fraud Scorecard for retail customers and developed customized algorithm for results interpretation
• Designed and implemented fraud scorecard for the new loans workflow
• Integrated Fraud Scorecard tool into the loan process

The organization was until it’s acquisition in 2015 one of the leading universal banks in the terms of market share and market position in retail banking serving up to 255.000 clients in the Romanian market

Client Objective

In the context of significant reorganizational changes urgent action was required for restructuring the private individuals portfolio and the need of developing an efficient tool for workflow enhancement was identified

Solutions and deliverables

Solutions

• Business Process Management
• Loan restructuring process tracking tool with document management, reporting and monitoring functionality

Deliverables

• Implemented decision-making algorithm for restructuring decisions
• Clients’ review to be included in the restructuring process
• Restructuring tracking tool with KPIs and reports

The institution is part of a larger group, one of the leading financial groups in Central and Eastern Europe, conducting operations in countries such as Hungary, Montenegro, Croatia, Bulgaria, Russia, Ukraine, Slovakia, Serbia and Romania.

Client Objective

Management was looking for ways to improve banking home collection activities for its operations in Romania. A better understanding of good practices in the region was needed to improve the home collection practices

Solutions and deliverables

Solutions

• Business Diagnosis of the bank retail home collection practices (Romania)
• Benchmarking of best practices in home collection (Romania and Hungary)

Deliverables

• Gap Analysis relative to industry Best Practices
• Identified quick wins and weak points
• Catalogue of prioritized measures to improve home collection (incl. home collection processes)
• Customer clusters

The company wanted to increase its capital investments’ efficiency. From a strategic point of view it aimed to increase expansion speed while improving CAPEX control through an optimized CAPEX management and monitoring process. Operationally, it wanted to implement an integrated CAPEX management process and improve the reporting capabilities

Client Objective

The company wanted to increase its capital investments’ efficiency. From a strategic point of view it aimed to increase expansion speed while improving CAPEX control through an optimized CAPEX management and monitoring process. Operationally, it wanted to implement an integrated CAPEX management process and improve the reporting capabilities

Solutions and deliverables

Solutions

• Business Process Management
• CAPEX Process automation
• Project and Change Management

Deliverables

• Integrated To-Be CAPEX Processes (across 5 different departments)
• Application technical requirements: workflows, business rules, interfaces, test & training plans
• Implemented user testing & training plans
• 1 Live Application (2 modules) for CAPEX Mgmt.

The retail company operates more than 12,300 retail stores and e-commerce sites in more than 30 countries. The Group now operates on three major markets: Europe, Latin America and Asia. The business operates the largest retail chain in Romania.

Client Objective

The Finance department is responsible for providing different reports to different Stakeholders (local and group level). The data sources and processes were not clearly documented. It wanted to create transparency by documenting its processes and set the basis for an optimization initiative.

Solutions and deliverables

Solutions

• Business Process Management
• Project Management by providing structured tools and proven methodologies

Deliverables

• Documented As Is processes based on BPMN methodology for the following financial processes: Reporting, Consolidation, Tax preparation
• Process Fact Sheets