Delivered projects

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This is the list of our references where we conducted BPM activities.

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Client: Bayer Crop Science

About the client

Bayer's Crop Science division is one of the world leaders in the field of agricultural inputs. The activity of the Crop Science Division in Romania includes the development and marketing of innovative high-performance products for agricultural crops: fungicides, herbicides, insecticides, seed treatment products, DEKALB hybrid seeds for corn and rape. It also offers, through the Environmental Science department, professional solutions for the hygiene and public health sector.

Context

The client collaborates with Universal Group, their exclusive distributor in Romania. Bayer Crop Science was facing planning challenges (sales volume, inventory, cash flow) and needed accurate information from its' distributor. Universal Group is a Romanian entrepreneurial company with over 20 years of experience in the field of agricultural distribution.

Client's objective

As part of a global growth strategy in Central and Eastern Europe, the client wanted to develop its' business in Romania, helping Universal Group to optimize its' business. This approach addressed the following objectives for the distributor: i) To be able to cope with higher demands and volumes in the future, ii) To become competitive in a market where profitability margins have decreased significantly, iii) To better manage the financial situation (profitability, inventories, cash flow). Moreover, another common goal was to increase transparency and stabilize financial data with the aim of improving planning quality.

Solutions and deliverables provided by Enovise Present

Solutions

  • 360 organizational analysis
  • Carried out a financial analysis for Management to increasing transparency regarding financial performance
  • Conducted a financial benchmarking between the supplier from Romania and other suppliers from Bulgaria and Russia
  • Proposed a plan with measures for process optimization (planning, sales, operations, IT) thus reducing both financial and operational risks

Deliverables

  • Report with the results of the organizational analysis (structures, processes, roles, IT systems, customers, competitors)
  • Report with the results of the financial analysis (profitability, liquidity, efficiency, solvency) and benchmarking between distributors (Romania, Bulgaria, Russia)
  • Organizational optimization plan

Client feedback

Daniel Tompos (Commercial Operations Lead Bayer): ”Enovise Present had an essential contribution in identifying the measures needed for the distributor's business growth. Throughout our collaboration, Enovise Present proved to possess some of the key attributes required for a organizational analysis and development project: proactivity, methodological expertise, strong business knowledge, the ability to provide well documented analysis findings."

Cozmin Andrei (Key Account Manager Bayer)

"The complexity of the project consisted of the fact that different sides of the business (sales, finance, operations, IT) needed to be analyzed, nevertheless, Enovise Present, tackled this challenge in a professional manner by applying a well structured approach to the project.

Client: Grup Servicii Petroliere (Offshore integrated service provider for the Oil & Gas industry)

About the client

Grup Servicii Petroliere (GSP), one of the major Oil & Gas players at the Black Sea, was established in 2004, as a Romanian private entity. GSP started as a drilling contractor, and since then it has been continuously investing in expanding its range of services. Today, GSP has the capabilities to cover an extensive range of services, from drilling and greenfield developments to asset management of brownfields.

Context

In June 2019, GSP Offshore SRL has signed the Framework Agreement for Integrated Offshore Services (IOS) of the facilities and equipment of OMV Petrom’s Upstream Division in Asset X. The contract has been awarded following a public procurement procedure in which three international and two local service providers have tendered for. As general contractor, GSP has integrated a series of services that includes onshore and offshore operations and maintenance, as well as harbour operations, maritime transportation, aviation services and other support services.

Client's objective

GSP’s objectives were to win the contract and to successfully deliver the Integrated Services Contract (ISC), by reaching the OMVP contract targets and increase the overall performance.

Solutions and deliverables provided by Enovise Present (2018-2020)

Solutions

  • Support during the Bidding Phase (Financial, Pricing, Organizational, Negotiation)
  • 360 degrees-type organizational capability assessment
  • Analysis, coordination, and support during the handover of activities
  • New Management Onboarding
  • Definition and implementation of an optimization program on the following topics: Commercial Pricing and Bidding Support, Process Management, Asset Optimization, Performance Management, Human Resource Management, IT systems, Project Management

Deliverables

  • Contract won by the client
  • Successful transfer of assets, employees, and activities
  • Ongoing organizational wide optimization plan
  • Implemented Contract Performance Management System

Client feedback

Gabriel Valentin Comănescu (President & CEO): ”The entire bidding and business transfer process has been a complex challenge and I am happy to mark it as a success. Enovise Present enabled our Bidding and Transformation Team to put together all the managerial and operational aspects required for a successful Transition. Apart from their expertise in management, business, and IT, I highly appreciated their hands-on involvement throughout all phases of the project.

Client: Mihail Kogălniceanu International Airport in Constanța

About the client

Mihail Kogălniceanu International Airport is situated in southeastern Romania. It is the main airport in the Dobrogea region and provides access to Constanța County, the Port of Constanța and the Black Sea resorts. The Airport conducts the following activities: airside operations, landside operations, Information Management and Administration. Some of the Airport’s main activities are related to ensuring safe and secure conditions for airlines and passengers. Safety and security targets are set by international and national regulatory bodies.

Client's objective

The client aimed to reduce Safety and Security risk by optimizing and automating the Safety Compliance Management Processes. This implies digitizing all audit- and inspection-related activities. These activities refer to nonconformity tracking, field and office task management, execution monitoring, deadline signaling, notifications, internal and external reporting, data analytics of incidents. The digitization of these activities must comply with international and national aviation rules and regulations.

Solutions and deliverables provided by Enovise Present (2021-2022)

Solutions

  • Realization of Business Analysis
  • Developing application requirements and concept mock-up
  • Development, testing, and installation of the Compliance Management Application using cloud- based solutions
  • End-User training

Deliverables

  • Documented application concept and requirements
  • Live operational Compliance Management Software Application
  • User Guides

Client feedback

George Barcaru (Safety Manager & Project Manager AIMKC): ”Ensuring safety and security is a core activity for the Airport. Thus, modernizing the workflows required for nonconformity management represented a major strategic objective for us. Enovise Present helped us design, develop and implement the Software Application that we needed. Being the first initiative of this kind within the organization, it had its challenges. Nevertheless, Enovise Present acted proactively as a trustworthy partner, being able to manage the complex processes within the project.

Client: ONSEO (International B2B Software Solution Provider)

ONSEO is a B2B software services company, with international presence on three continents boasting a wide stack of technologies in the iGaming industry. It provides services to some of the largest iGaming and Sports companies in the world, supporting them in their efforts to innovate and attain market leading positions. It also operates a technology R&D arm working across several sectors: Automotive, Healthcare, Agriculture, Oil & Gas.

About the client and partnership: Stratle is a UK based strategy consulting firm that cooperates closely with early-stage VC to derive competitive intelligence that helps international clients enter new markets, innovate, and grow. They work with C-level clients on topics or industries ranging from iGaming, to Real Estate, Renewable Energy to Blockchain or SaaS. Enovise Present was invited in a partnership to provide business consulting and IT expertise for some of Stratle’s clients.

Client's objective

While the software development market is becoming increasingly competitive, and the client reached a certain level of business maturity, the company was looking for strategic options to increase its competitiveness and consequently its value, primarily in the iGaming space.

Solutions and deliverables provided by Enovise Present (2021 - 2022)

Solutions

  • 360 Organizational capability analysis
  • Industry and Market Research
  • Strategic Option Design
  • Financial Evaluation of the Strategic Options

Deliverables

  • Internal Capability Assessment Report
  • Documentation of Strategic Options
  • Improvement measure plan for each Strategic Option
  • Investor Presentation Deck

Client Feedback

Florin Bora (Founder & CEO Stratle): ”The collaboration with Enovise Present started with one of our clients in the B2B software industry. The client had a scattered international presence with what can be called a traditional management style, and it wanted to explore new strategic options to stay competitive and to eventually prepare for an exit. There were no clearly documented operational model and structure, so it was a challenge to obtain clarity and transparency for assessing the client’s capabilities. Enovise Present brought in their expertise and were able to provide a clear and thorough analysis of the internal capabilities. It was also helpful the fact that they provided financial expertise to evaluate the strategic options, which provided valuable insight for the client. I consider this a successful project as the client was satisfied and requested follow-up support to develop a compelling Investor Presentation Deck. Again, Enovise Present promptly complemented our team with graphic design and financial expertise for developing a professional Pitch Deck. Overall, it was an exciting project experience that I would gladly repeat in the future.”

Client: Top 3 Retail company in Romania

Context and Partnership

Enovise Present was invited in a partnership by Sampa Mind to provide business consulting and IT expertise for some of Sampa Mind’s clients. One client was one of the largest supermarket chains in Romania with over 9000 employees and a network that currently includes over 800 stores across the country.

Client's objective

The client implemented an ERP Module for the indirect procurement processes. Although the solution was well known, it was not properly utilized by the stakeholders involved in the process. The client wanted to align its internal processes with the ERP Solution and increase employee utilization of the system.

Solutions and deliverables provided by Enovise Present (2018 - 2019)

Solutions

  • Business Process Analysis and Mapping
  • Mapping of internal business processes with existing ERP solutions

Deliverables

  • Identification of the roadblocks for using the purchased ERP system
  • Definition of measures for aligning the internal processes to the ERP system

Client Feedback

Marcel Isăilă (Founder & CEO Sampa Mind): ”It was very important for the client to understand why their IT procurement system was not used as planned and to find ways to change this. This was a challenging task for the client as the processes were IT based, complex and involved many stakeholders. Enovise Present provided the needed expertise for business process analysis and improvement. Enovise Present consultants adapted rapidly to the client’s reality and highlighted the key bottlenecks needed for defining the improvement measures. Moreover, the findings of this project provided transparency for management allowing them to better communicate and promote the internal IT systems.

Client: Leading company in the field of electrical equipment manufacturing, Romania (Project #1)

The organization is one of the local leading companies acting in the field of electrical equipment manufacturing. The company has more than 350 employees and an annual turnover of EUR 35 million.

Client Objective

After several years of sustained growth, the Company realized that it needed a radical change. The Company’s internal structure and operations could not sustain the business any longer. A Business Transformation Program was launched to improve business performance

Solutions and deliverables

Solutions

  • Leadership alignment (Vision and Mission, business objectives defined and translated throughout the organization)
  • Org Structure (Org Design, roles, span control)
  • Organizational enablers (Decision-making process, Performance Management)

Deliverables

  • Set of guiding principles
  • New org structure, new roles, new RACI matrix
  • Re-designed processes and procedures

Client: Market leader in integrated services of commercial and industrial refrigeration

Market leader in commercial and industrial refrigeration, the company expanded internationally and reached total revenues of EUR 40 million in 2017. 

Client Objective

Optimization of the Organizational Structure and the Operational Model to sustain the growth

Solutions and deliverables

Solutions

  • Business Diagnosis
  • Business Process Management
  • Information Management System

Deliverables

  • Organizational and Operational hot spots identified
  • Internal capabilities assessment
  • Business Processes designed and re-designed
  • Information and communication platform set up

Client: Leading pharmaceutical group of companies, Romania

The group includes leading companies in the wholesale and retail pharma. The group reached EUR 1 billion in revenues in 2017, with more than 5000 employees throughout the country.

Client Objective

Select and implement an ERP solution aligned to the business model, in order to support its accelerated growth and development.

Solutions and deliverables

Solutions

  • Using a Business Process Management (core and support processes) approach to define business requirements

Deliverables

  • Business processes re-designed
  • Optimized resource allocation and defined process owners
  • Specific requirements defined
  • Full documentation (for starting the ERP selection process) provided to the client

Client: Top 10 most valuable company brand, Oil & Gas, Romania

The organization is the largest Romanian oil refinery and one of the largest in Eastern Europe.

Client Objective

In the context of extreme competition, the company launched a Business Transformation Program including five workstreams. The Program’s main objective was to improve overall performance, build capabilities, and strengthened new behaviors

Solutions and deliverables

Solutions

  • Org Design, roles & responsibilities, decisions
  • Performance Management Process (PMP)
  • Business Process Management
  • Org Culture (mindsets and behaviors)

Deliverables

  • RACI Matrix & Role Charters
  • Upgraded PMP
  • Process Maps and Heat Map
  • Desired behaviors and portfolio of initiatives to strengthen them

Client: Top 10 most valuable company brand, Oil & Gas, Romania

The organization is the largest Romanian oil refinery and one of the largest in Eastern Europe.

Client Objective

The all entities on the platform (1000+ employees, 3 different entities) were faced with major budget challenges, while industry benchmarks showed a significant gap compared with the high performers. A downsizing process was launched to improve operations efficiency and to achieve a competitive advantage

Solutions and deliverables

Solutions

Headcount structure analysis:

  • Bottom-up approach to achieve an optimal structure
  • Benchmark data to act as guidance on the potential

Deliverables

  • Optimized org structure
  • Headcount reduction achieved

Client: Top 3 Banks, Romania (Project #1)

The Bank is the largest financial group in Romania, providing universal banking operations (retail, corporate & investment banking, treasury and capital markets)

Client Objective

The organization had undergone through several strategic transformations with high impact on existing corporate lending processes. There was high complexity in driving change due to organizational size (approx. 650 people). It wanted to ensure understanding and acceptance of the new processes and tools in a smooth manner

Solutions and deliverables

Solutions

  • Business Process Management
  • Customized Interactive Training Programs
  • Project and Change Management

Deliverables

  • Training presentation
  • Training manual
  • Train the trainer presentation
  • Customized case studies based on new processes. The case studies were integrated in the training program

Client: Top 3 Banks, Romania (Project #3)

The institution is the largest financial group in Romania, providing universal banking operations (retail, corporate & investment banking, treasury and capital markets)

Client Objective

The bank needed to identify optimization potential for its front and back office activities inside the lending department. The cost of unit cost per product, sales channel and client segment was unclear and needed improved transparency

Solutions and deliverables

Solutions

  • Business Diagnosis
  • Activity Based Costing
  • Business Process Management

Deliverables

  • Process optimization solutions for front and back office activities (cash & payment products)
  • Calculation of unit cost per product, sales channel and client segment
  • Reporting concept

Client: Top Oil & Gas Company, Romania (Project #1)

The organization is the largest Oil&Gas company in South East Europe. It covers both the Downstream (Refining & Marketing) and Upstream (Exploration & Production) segments.

Client Objective

The organization has the legal obligation to abandon wells not in operation any more. In an abandonment process different parties are involved and have to be coordinated e.g. DAD, WO/WI, external service provider, Authorities. The objective was to ensure that the organization could abandon the wells in time and according to the legal requirements

Solutions and deliverables

Solutions

  • Reorganization & Business Transformation
  • Business Process Management (incl. output simulation and timeline)
  • Project Management

Deliverables

  • New organizational model
  • Reporting Concept with Target output calculation per abandonment process step
  • High level processes for the to be organization
  • Transition plan to the new organization

Client: Top Oil & Gas Company, Romania (Project #2)

The organization is the largest Oil&Gas company in South East Europe. It covers both the Downstream (Refining & Marketing) and Upstream (Exploration & Production) segments. The Upstream Application BU is part of the IT Business Unit. Moreover, 75 Service Line employees were located in Bucharest and 25 in Vienna

Client Objective

There were misalignments in the IT BU between internal activities and business needs. There was no integration between Bucharest and Vienna departments. The client wanted to transform the BU from a procedure driven to a client focused organization and enable integrated solution management / steering to reduce complexity

Solutions and deliverables

Solutions

  • Reorganization & Business Transformation
  • Business Process Management
  • Project Management by providing structured tools and proven methodologies
  • Change Management

Deliverables

  • Reorganization concept
  • Organizational handbooks
  • Transition plan to the new organization
  • Customized integrated trainings

Client: Top Oil & Gas Company, Romania (Project #4)

The organization is the largest Oil&Gas company in South East Europe. It covers both the Downstream (Refining & Marketing) and Upstream (Exploration & Production) segments. The Workover and Well Intervention Business Unit (WO&WI), part of the E&P division, is the internal Service Provider for Workover and Well Interventions activities.

Client Objective

WO&WI organization had gone through two reorganizations and restructuring processes. The objective was to readapt the WO&WI organization to the new requirements and to ensure a good ratio between blue and the white collars

Solutions and deliverables

Solutions

  • FTE Analysis
  • Business Process Management
  • Organizational analysis and design
  • Project Management by providing structured tools and proven methodologies

Deliverables

  • FTE Gap Analysis and Recommendation
  • New organizational design model
  • High level processes for the to be organization
  • Transition plan to the new organization

Client: Public Sector, Saudi Arabia (Project #1)

The organization provides water and wastewater services to households in Saudi Arabia. It focuses on providing drinking water, water and wastewater connections, preservation of natural water resources and protection of the environment

Client Objective

In the context of low customer satisfaction the National Water Company needed to analyze and improve it’s overall customer satisfaction management processes

Solutions and deliverables

Solutions

  • Business process re-engineering (BPR)
  • As-Is process mapping
  • To-Be process design & Gap analysis
  • Decision making process design

Deliverables

  • Redesigned Scope of Work documentation for Customer Service including To-Be process maps
  • Contact Center set-up documentation including vendor benchmarking & redesigned processes according to industry best practice

Client: Public Sector, Saudi Arabia (Project #2)

The organization provides social insurance services for over 400.000 registered establishments and over 10 million contributors. It has 2000 employees from witch 1500 in 22 branch offices and 14 other fixed service points in KSA

Client Objective

The project objective was the integration of a strategic planning and project management program, supported by a user friendly and workflow focused system that provides the necessary transparency and steering information for the PMO in the interaction with its stakeholders

Solutions and deliverables

Solutions

  • Business processes review & workflow design
  • Technical & Business Training
  • Project and change management

Deliverables

  • Current State Assessment & Final Future State Model
  • Gap Analysis Document & Documented to-be processes
  • Electronic PM tool implementation (incl. PMO Guidelines) and Acceptance testing

Client: Global player in private security, Germany

Global player in the private security industry. Active in 24 countries across 5 continents.

Services: Armed security, Cybersecurity, Cash transfer and processing, Alarms

Client Objective

Identify and quantify opportunities for revenue and process improvement, for the Cash-In-Transit / Valuables Security business in Germany

Solutions and deliverables

Solutions

  • Order to Cash Process Analysis
  • As-Is process mapping
  • Project Management by providing structured tools and proven methodologies

Deliverables

  • As Is Processes documentation
  • Identified opportunities to increase revenues
  • Implementation Plan with improvement measures

Client: Global agricultural company

Global agricultural company. Products: Seeds, Data Science, Crop Protection

Largest vegetable seed distributor in Romania

Client Objective

The company wanted to grow in Romania by helping their sole distributor, Universal Impexsem, to optimize their business.

Monsanto aimed also to improve transparency and reliability of financial data coming from Universal Impexsem

Solutions and deliverables

Solutions

  • 360 Business Diagnosis incl. Financial Analysis (Profitability, Liquidity, Efficiency, Solvency)
  • As-Is process mapping
  • Project Management by providing structured tools and proven methodologies

Deliverables

  • As Is Processes documentation
  • Pain points heat map & 360 findings report
  • Implementation Plan with improvement measures

Client: Top 10 Bank, Romania (Project #3)

The organization was until it’s acquisition in 2015 one of the leading universal banks in the terms of market share and market position in retail banking serving up to 255.000 clients in the Romanian market

Client Objective

In the context of significant reorganizational changes urgent action was required for restructuring the private individuals portfolio and the need of developing an efficient tool for workflow enhancement was identified

Solutions and deliverables

Solutions

  • Business Process Management
  • Loan restructuring process tracking tool with document management, reporting and monitoring functionality

Deliverables

  • Implemented decision-making algorithm for restructuring decisions
  • Clients’ review to be included in the restructuring process
  • Restructuring tracking tool with KPIs and reports

Client: Top 10 Bank, Romania (Project #4)

The institution is part of a larger group, one of the leading financial groups in Central and Eastern Europe, conducting operations in countries such as Hungary, Montenegro, Croatia, Bulgaria, Russia, Ukraine, Slovakia, Serbia and Romania.

Client Objective

Management was looking for ways to improve banking home collection activities for its operations in Romania. A better understanding of good practices in the region was needed to improve the home collection practices

Solutions and deliverables

Solutions

  • Business Diagnosis of the bank retail home collection practices (Romania)
  • Benchmarking of best practices in home collection (Romania and Hungary)

Deliverables

  • Gap Analysis relative to industry Best Practices
  • Identified quick wins and weak points
  • Catalogue of prioritized measures to improve home collection (incl. home collection processes)
  • Customer clusters

Client: Top 3 Retail Company, Romania (Project #1)

The company wanted to increase its capital investments’ efficiency. From a strategic point of view it aimed to increase expansion speed while improving CAPEX control through an optimized CAPEX management and monitoring process. Operationally, it wanted to implement an integrated CAPEX management process and improve the reporting capabilities

Client Objective

The company wanted to increase its capital investments’ efficiency. From a strategic point of view it aimed to increase expansion speed while improving CAPEX control through an optimized CAPEX management and monitoring process. Operationally, it wanted to implement an integrated CAPEX management process and improve the reporting capabilities

Solutions and deliverables

Solutions

  • Business Process Management
  • CAPEX Process automation
  • Project and Change Management

Deliverables

  • Integrated To-Be CAPEX Processes (across 5 different departments)
  • Application technical requirements: workflows, business rules, interfaces, test & training plans
  • Implemented user testing & training plans
  • 1 Live Application (2 modules) for CAPEX Mgmt.

Client: Top 3 Retail Company, Romania (Project #2)

The retail company operates more than 12,300 retail stores and e-commerce sites in more than 30 countries. The Group now operates on three major markets: Europe, Latin America and Asia. The business operates the largest retail chain in Romania.

Client Objective

The Finance department is responsible for providing different reports to different Stakeholders (local and group level). The data sources and processes were not clearly documented. It wanted to create transparency by documenting its processes and set the basis for an optimization initiative.

Solutions and deliverables

Solutions

  • Business Process Management
  • Project Management by providing structured tools and proven methodologies

Deliverables

  • Documented As Is processes based on BPMN methodology for the following financial processes: Reporting, Consolidation, Tax preparation
  • Process Fact Sheets